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Policy

Mindvision Corporate Social Responsibility Policy (CSR)

Mindvision Media - CSR We see CSR as an opportunity to create value and purpose beyond profitability. When we incorporate CSR into our business, we drive innovation, employee engagement and talent retention, customer satisfaction and compliance; all market differentiators that ultimately drive our business longevity and profitability. Who we are: Mindvision Media Ltd is a provider of quality creative services and branded corporate gifts throughout the UK and sometimes abroad. The Company has continually developed its employee engagement and expertise since its establishment with our aim being to achieve a high standard of goods and services at all times, to the agreed requirement in accordance with the details, price and timescales, with increasing consideration for our environment. We strive to be amongst the very best providers of corporate gifts in the industry. Through the use of these guiding principles, everyone in the company is accountable for seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. Policy purpose: Our CSR company policy refers to our responsibility toward our environment, people and the communities in which we operate. Our company’s existence is not exclusive. It’s part of a bigger system of people, values, other organisations and the environment. In our view, the CSR of any business is to give back to the world just as it gives to us and this company policy outlines our efforts to achieve this. Policy elements: We want to be a responsible business that meets the highest standards of ethics and professionalism. Our company’s social responsibility falls under two categories: compliance and proactiveness. Compliance refers to our company’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote human rights, help communities and protect our natural environment beyond our legal obligations. Compliance: Our company will: • Respect the law • Honour its internal policies • Ensure that all its business operations are legitimate • Keep every partnership and collaboration open and transparent Our business ethics: We’ll always conduct business with integrity. We will promote: • Safety and fair dealing • Respect toward the consumer • Anti-bribery and anti-corruption practices Sustainability of branded corporate gifts Mindvision are currently undergoing a culture change to embrace a more sustainable and eco-friendly focus in our business. We are striving to source and promote products that meet the demand in terms of quality, health, environment and working conditions. Where customers have identified non-sustainable products they are interested in, we are also recommending a sustainable alternative. Our website is being further developed to give environmental considerations more visibility / emphasis and select products will be ultimately in a new sustainable category and given a high profile. Mindvision are passionate about doing our part to crusade for a better, healthier, fairer more humane and sustainable planet. Protecting the environment Our company recognises the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all. We’ll always follow best practices when disposing of waste, recycling all that it is possible to recycle. We make greater use of recycled materials than ever before and must increase this. We are also investigating renewable energy sources for our new 2020 premises and we actively encourage car-sharing, use of public transport and promote the benefits of walking to work. We have installed energy saving features such as low energy lighting and automatic lighting in our warehousing and other appropriate areas. Employee engagement We will ensure our people are resilient in the face of disruption. We deliver a better employee experience to create a happier, sustainable workforce. Technology plays a key role in building an engaged workforce, but to be truly sustainable, we know that commitment must be organisation-wide. Human rights: Our company is dedicated to protecting human rights. We are a committed equal opportunity employer and will abide by all fair labour practices. We always aim to ensure that our activities do not directly or indirectly violate human rights in any country (e.g. forced labour). We’ll ensure that we: • Don’t risk the health and safety of our employees and community • Avoid harming the lives of local and indigenous people • Support diversity and inclusion Donations and aid Our company may preserve a budget to make monetary donations or donations in kind. These will aim to: • Advance education and community events such as Malmesbury Carnival and Malmesbury Fireworks Display • Alleviate those in need, such as the homeless in our area Volunteering Our company will: • Continue to offer work experience placements to promote links with the local community and further educational interest and opportunities • Support and encourage team members undertaking sponsored challenges for charity Learning We actively invest in R&D. We are open to suggestions and listen carefully to ideas. Our company will try to continuously improve the way it operates, and employees are encouraged to access online training to further their industry knowledge. We will readily act to promote our identity as a socially aware and responsible business. Management continue to communicate this policy on all levels and, along with the company directors, are also responsible for resolving any CSR issues.

Sustainable branded corporate gifts: recycled notebook, bamboo pen, organic cotton tote and metal water bottle on a neutral background with Mindvision Media Ltd logo.
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1. Purpose and scope

Explain what this policy is for, who it applies to and the decisions it supports.

This document describes Mindvision Media Ltd's approach to corporate social responsibility (CSR) and sets out the principles we apply when making operational, sourcing and community decisions.

It is intended for use by Mindvision Media Ltd staff, our suppliers and partners, marketing teams who purchase branded merchandise, and any other stakeholders involved in procurement or communications activity.

  • What this policy covers: ethics, environmental practice, human rights, employee engagement and community involvement.
  • What this policy does not replace: specific contractual terms, statutory obligations, or product safety documentation.

Next step: confirm the final organisational scope and publish list of internal teams required to follow this policy (procurement, marketing, warehouse, management). [REVIEW REQUIRED]

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2. Roles, responsibilities and governance

Clarify who is accountable for CSR decisions and who carries out day-to-day actions.

Clear responsibilities help ensure CSR principles are consistently applied. Mindvision Media Ltd's leadership sets the direction; named operational roles implement and monitor activity.

  • Board / Directors: provide strategic oversight and approve CSR commitments.
  • CSR lead / nominated manager: coordinates policy implementation, reporting and supplier engagement. [REVIEW REQUIRED]
  • Procurement and product teams: apply sourcing guidance, record supplier checks and recommend alternatives to non-sustainable items.
  • All employees: adhere to our ethical standards and report concerns through internal channels.

Next step: appoint or confirm the named CSR lead and the governance group, and publish a simple responsibility matrix. [REVIEW REQUIRED]

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3. Ethical business conduct and compliance

Set expectations for lawful, transparent and fair behaviour in our operations and partnerships.

Mindvision Media Ltd commits to conducting business with integrity, respecting laws and the legitimate expectations of customers and partners. This section provides decision guidance rather than exhaustive legal rules.

  • We require honesty and transparency in procurement and customer communications.
  • We expect fair dealing in all commercial relationships and operate an anti-bribery mindset in procurement and sales processes.
  • We maintain internal policies that support safe, legal and ethical operations; these are to be referenced alongside this CSR policy. [REVIEW REQUIRED]

Next step: collate and link the internal policies and guidance documents staff must consult when a potential ethical concern arises. Confirm review and dissemination process. [REVIEW REQUIRED]

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4. Environmental sustainability and product stewardship

Provide guidance for sourcing, promoting and handling branded merchandise with greater environmental care.

Mindvision Media Ltd aims to increase the visibility and availability of more sustainable product options while maintaining quality and suitability for purpose. This is an outcome-focused section: it guides procurement choices and customer conversations rather than prescribing technical specifications.

  • When advising customers we prioritise alternatives that reduce waste, extend product life, or use lower-impact materials; final product suitability must be assessed case-by-case.
  • We will improve website signposting for environmental considerations and intend to highlight a sustainable product selection. Implementation details (category names, product labelling criteria) must be confirmed. [REVIEW REQUIRED]
  • Operational measures we promote include increased recycling, energy-efficient lighting and encouragement of low-carbon travel for staff; statements about specific site improvements or renewable energy adoption must be confirmed against up-to-date site records. [REVIEW REQUIRED]

Next step: define practical sourcing criteria for ‘sustainable’ product recommendations, and confirm how these criteria will be presented to customers online and in proposals. [REVIEW REQUIRED]

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5. People, human rights and employee engagement

Explain commitments to fair labour, employee wellbeing and continuous learning.

We are committed to treating people with respect, valuing diversity and protecting the health and safety of employees and communities affected by our activities.

  • Equal opportunity: recruitment and personnel practice should be fair and inclusive.
  • Health and safety: managers must take reasonable steps to reduce workplace risk and avoid harm to employees and the public. Specific procedures are maintained separately. [REVIEW REQUIRED]
  • Training and development: employees are encouraged to undertake relevant online training and professional development; the scope and funding of such programmes should be confirmed internally. [REVIEW REQUIRED]
  • Supply chain human rights: we expect suppliers to respect basic human rights and avoid forced labour; supplier checks and escalation processes should be agreed and recorded. [REVIEW REQUIRED]

Next step: publish or link to the core H&S and training documents, and confirm the supplier due-diligence process and who will operate it. [REVIEW REQUIRED]

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6. Community engagement, donations and volunteering

Outline how Mindvision Media Ltd supports local causes and encourages staff participation.

Mindvision Media Ltd supports local community activity and charitable involvement as part of our wider CSR approach. Support can be monetary, in-kind or through volunteering.

  • Donations: the company may allocate funds or donations in kind to local events or causes; any formal budget and approval criteria must be confirmed before commitments are made. [REVIEW REQUIRED]
  • Examples of community engagement that have been mentioned include local events such as Malmesbury Carnival and Malmesbury Fireworks Display; continue existing relationships only with confirmed approvals. [REVIEW REQUIRED]
  • Volunteering and placements: the company offers work experience placements and supports staff fundraising activities where feasible; operational details (duration, supervision, insurance) must be recorded and approved. [REVIEW REQUIRED]

Next step: agree a simple donations and volunteering approval workflow, including who may authorise donations and the reporting required. [REVIEW REQUIRED]

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