Policy
Cookie Policy
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites Our cookies help us: Make our website work as you'd expect Remember your settings during and between visits Improve the speed/security of the site Allow you to share pages with social networks like Facebook Personalise our site to you to help you get what you need faster Continuously improve our website for you Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do) We do not use cookies to: Collect any personally identifiable information (without your express permission) Collect any sensitive information (without your express permission) Pass personally identifiable data to third parties Pay sales commissions You can learn more about all the cookies we use below Granting us permission to use cookies If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do so, however doing so will likely mean that our site will not work as you would expect. More about our Cookies Website Function Cookies Our own cookies We use cookies to make our website work including: Remembering your search settings Remembering if you have accepted our terms and conditions Tailoring content to your needs There is no way to prevent these cookies being set other than to not use our site. Third party functions Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies: us38.zopim.com, which allows us to offer an online chat service. Disabling these cookies will likely break the functions offered by these third parties Social Website Cookies So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. Cookies are set by: Facebook, Twitter, Google Plus and LinkedIn. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks. Visitor Statistics Cookies We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use: Truffle and Google Analytics Advertising Cookies Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. You can opt-out of almost all advertising cookies although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer. We use: None currently Remarketing Cookies You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves may pay for these adverts from time to time. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at any time as explained above. Turning Cookies Off You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
1. Purpose and scope
Explains why this policy exists and which website visitors and systems it covers.
This policy explains how and why Mindvision Media Ltd uses cookies and similar technologies on our website, and what choices visitors have about them. It is intended for directors and business owners who want a clear, practical explanation without legal detail.
This page covers cookies placed by Mindvision Media Ltd’s website and by third parties when you interact with our pages. It does not cover cookies used on third‑party websites you may reach via links; those sites will have their own policies.
Next step: If you need this policy adapted for another Mindvision site, or to include additional services, please review the third‑party vendor list below and confirm changes with IT or the service owner. [REVIEW REQUIRED]
2. Definitions and responsibilities
Sets out the basic terms and who is responsible for day‑to‑day decisions about cookies.
Definitions used in this document:
- Cookies: small text files stored on a browser or device to hold information about a visitor’s interaction with a site.
- First‑party cookies: cookies set directly by Mindvision Media Ltd’s website to support site functions.
- Third‑party cookies: cookies set by services we embed or call from our site (for example analytics or chat providers).
Responsibilities:
- Mindvision Media Ltd is responsible for publishing and maintaining this policy.
- Service owners must confirm which cookies their integrations set and provide an up‑to‑date list for publication. All named providers below should be validated by a human reviewer. [REVIEW REQUIRED]
Next step: Confirm the definitive list of cookies and providers for publication and mark any technical changes with the web team. [REVIEW REQUIRED]
3. How and why we use cookies
Describes the categories of cookies we use and the practical reasons for each category so readers can decide what matters to them.
We use cookies for several practical purposes. The categories below explain what they do and why they matter.
Website function cookies (first‑party)
- Purpose: make the site work as expected, remember your settings (for example search settings) and maintain session state.
- Effect of disabling: core site functions may not work and your experience will be degraded.
- Note: these cookies are generally essential and cannot be selectively disabled without breaking features. Specific cookie names should be confirmed before publication. [REVIEW REQUIRED]
Third‑party function cookies
- Purpose: support embedded tools we use on-site, such as chat or embedded media.
- Examples (require verification): the chat service domain us38.zopim.com is used on our site. [REVIEW REQUIRED] Embedded media (for example YouTube) may also set cookies when used.
- Effect of disabling: embedded or interactive features provided by those third parties may stop working.
Social website cookies
- Purpose: enable sharing and “Like” buttons so you can share content to social networks easily.
- Typical providers (verify current list): Facebook, Twitter, Google Plus, LinkedIn. These services will set their own cookies and have separate privacy controls. [REVIEW REQUIRED]
Visitor statistics (analytics) cookies
- Purpose: collect anonymised information about how people use our site (pages visited, device type, session duration) so we can improve the site.
- Examples (confirm current usage): we use analytics providers such as Truffle and Google Analytics. The exact configurations and data sharing settings should be checked with the analytics owner before publication. [REVIEW REQUIRED]
Advertising and remarketing cookies
- Advertising cookies are commonly used to tailor adverts served elsewhere on the web. Mindvision Media Ltd currently states we do not use advertising cookies on the site, but this must be confirmed and kept up to date. [REVIEW REQUIRED]
- Remarketing: if enabled, remarketing cookies can show adverts for our site after you leave. These are anonymised by design, but the presence and providers must be confirmed. [REVIEW REQUIRED]
Next step: Verify which cookie categories and specific providers we currently use, then update the lists above so they match live behaviour. [REVIEW REQUIRED]
4. How to manage cookies and visitor choices
Explains the practical options available to visitors who want to allow, block or delete cookies, and the likely trade‑offs of each choice.
Most modern browsers allow you to control cookie settings. Typical options include blocking all cookies, blocking third‑party cookies only, or deleting cookies after each session.
- Browser settings: you can usually change cookie settings in your browser preferences to block or delete cookies. Blocking cookies may prevent parts of our site from working.
- Opt‑out tools: some analytics and advertising providers offer opt‑out mechanisms. If we use those providers, we will provide links where possible — verify any links before publishing. [REVIEW REQUIRED]
- Anti‑spyware tools: some visitors prefer to use privacy tools that automatically remove or block cookies marked as trackers.
Guidance: If you are unsure which option to choose, a common balance is to allow first‑party functional cookies but block third‑party advertising cookies. Confirm this approach with your privacy advisor if you manage corporate systems.
Next step: Publish clear, tested instructions for the most common browsers used by our visitors; confirm the wording with the web team. [REVIEW REQUIRED]
5. Third‑party services and links
Alerts readers that third‑party services set their own cookies and explains how we handle links to external sites.
Our site includes links and embedded content from third parties. When you visit those external pages they may set their own cookies and have separate privacy practices which we do not control.
- Responsibility: users should read the privacy and cookie notices of any third‑party site they visit.
- Examples of third‑party integrations on our site that may set cookies should be validated: social networks, analytics services, chat providers and video platforms. All named examples in this policy require human confirmation. [REVIEW REQUIRED]
Next step: Maintain a current register of third‑party integrations and confirm their cookie behaviour periodically with the service owners. [REVIEW REQUIRED]
6. Contact, escalation and review/change control
Tells readers how to get help, where to escalate concerns, and how this policy will be reviewed and updated.
If you have questions about this policy or need help managing cookies, contact Mindvision Media Ltd.
- General enquiries: call 01666 826 226 or email info@mindvision.co.uk.
- Support for technical or account issues: email support@mindvision.co.uk.
- If you are a supplier or service owner, confirm any cookie lists or technical details with the web team before publication. [REVIEW REQUIRED]
Policy maintenance: this document should be reviewed whenever there are changes to the website, new third‑party integrations, or on a regular schedule set by the business. Specific review dates and a version control record must be added by a human reviewer. [REVIEW REQUIRED]
Next step: Assign an owner to keep the cookie register current and to approve any substantive changes to this policy. Provide the owner with the verified list of providers and cookie names for publication. [REVIEW REQUIRED]